After discovering that an airline employee had breached her privacy by sharing her travel details with her grandmother, this woman turned to Reddit for advice and faced backlash from the employee for expressing her disappointment. Here is what she had to say:
Home, Sweet Home
Sarah, a 30-year-old student, had made a travel booking to go back to her home country due to health concerns. As she hadn’t informed her extended family yet, she was shocked to learn that one of the airline employees who handled her booking had told her grandmother about it over lunch.
A Distant Relative
The employee was married to a distant relative of Sarah’s and happened to be a good friend of her grandmother. Sarah was a private person and felt overwhelmed by the situation.
A Privacy Breach
She was surprised that the airline employee had shared her personal information with her grandmother, even though they were family friends. Sarah was particularly upset because it wasn’t the first time that the employee had shared her travel details with her grandmother. Sarah was worried about her privacy and her family’s reaction to her health concerns.
A Disappointing Email
She decided to email the employee to express her disappointment and to emphasize that she did not wish for any future travel details to be made known to other people without her consent. She hoped that the airline took its privacy policy seriously and that this would not happen again.
The Employee Was Disappointed?!
The employee replied to Sarah’s email and apologized for the breach of privacy. However, the employee also added that she thought it was okay to discuss Sarah’s travels with family, as they were related. She also said that she had worked for the airline for a long time and must have gotten complacent. The employee then expressed her disappointment in Sarah for reaching out about it.
A Shocking Response
Sarah was taken aback by the employee’s response. She felt that the employee was trying to shift the blame onto her and make her feel guilty for expressing her concerns. She couldn’t understand why the employee was disappointed in her for standing up for her privacy. Sarah turned to Reddit to ask if she was overreacting.
Reassurance
Many people on Reddit reassured Sarah that she was not overreacting and that the airline employee was in the wrong for breaching her privacy. One user commented, “You’re not being a Karen. You’re being reasonable. Your privacy was breached, and it’s not okay for the employee to share your travel details without your consent.”
Unprofessional Reply
Another user pointed out that the employee’s response was unprofessional and inappropriate, saying, “The employee’s response was completely out of line. They breached your privacy, and they should be the one apologizing to you, not the other way around.”
She Still Felt Guilty
Despite the support from Reddit users, Sarah still felt guilty about emailing the employee. She wondered if she had overreacted or if she was being too sensitive. She also worried about the consequences of her actions. Sarah was concerned that the employee might retaliate against her or that the airline might treat her unfairly in the future.
The Internet Responded
This commenter wrote, “Report them to someone higher up. This isn’t okay at all , it doesn’t matter if you are family or not.”
More Internet Comments
Another person commented, “I’d first warn her that you might turn her in. The disappointment is all about turning it around to make OP the bad guy. I would tell her that getting “complacent” (i.e. tattling) one more time will cost her the job as you have proof ready to send to her employer, since this isn’t the first time. She can be as disappointed as she wants. You’re rightfully angry and she’s playing the victim.”
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