A young high-schooler worked at a coffee shop during weekends and enjoyed his co-workers’ company. Customers on the other hand, could often prove to be problematic, so the young man tried a new tactic that some people would see as controversial.
The young man had several co-workers on his team, which included James, a friendly shift manager, and Danielle, a college student.
Dealing With Irritable Customers
Customers often entered the coffee shop with tempers flaring over minor issues. “I dunno if they’re in a bad mood already and looking for someone to take it out on or what, but it’s a lot…”, explained the young man. “Like how sad do you have to be as a grown adult to take your anger out on high school and college kids!?”
Having Some Fun
The high schooler’s frustrations were shared by his colleagues. One day, the young man and James concocted a plan to have a little fun, hoping to defuse tense situations.
Coffee Temperature Complaint
One day, a customer became irate as usual, claiming the coffee wasn’t hot enough. The young man had served it fresh from the machine, leaving him with no room for adjustment. The situation quickly escalated.
James Intervenes Dramatically
James stepped in, asking the customer if there was a problem. The angry customer continued to vent his frustration, prompting James to execute their plan. “This is unacceptable!”, he screamed at the young man. “You’re fired!”, he declared.
A Plea for Mercy
The high schooler, who was now “fired,” went along with the act and pleaded with James, emphasizing his family’s financial needs and reliance on the job. James played the role of a stern boss, instructing him to remove his apron and leave.
Backtracking From the Angry Customer
Suddenly, the irate customer began to backtrack, realizing the consequences of his outburst. He expressed remorse, stating that it wasn’t such a big problem after all, trying to save the young worker’s job. However, James remained resolute.
It Was Just a Prank, Bro
After the drama had unfolded, James and the young man revealed to the customer that the entire incident was just a prank. The high schooler still had his job, and this tactic had been used a few times before. Whenever a customer lashed out at them or Danielle, James would storm in and “fire” them, leading to customers re-evaluating their behavior.
This approach provided a sense of satisfaction. It made customers recognize that their actions could indeed have consequences, and it aimed to teach them a lesson about treating service workers with respect.
Sharing the Story With Friends
The high schooler had been very proud of his part in this prank and began to share the story with friends from school. However, while some found it entertaining and justified, others viewed it as a mean-spirited joke that left customers in unnecessary distress.
Posting on Socials
The young man was curious as to whether the prank really had been a step too far, so he shared it on his favorite social media platform, waiting for the comments to roll in. Thankfully, many who read his story thought it was a genius plan. “That’s a perfect way of dealing with hostile customers”, one reader stated.
Most People Agreed
Almost everyone was united in their praise for the young man’s prank. “I think it’s hilarious and maybe it’ll teach some people a lesson about controlling themselves”, praised one commenter. “You’re a legend”, applauded another.
Taking it Too Far
However, some readers were concerned about the young man’s prank. “If this is a small business, you could be negatively impacting the store”, someone explained. “Does the owner know you’re doing this? What happens when a customer who saw you ‘get fired’ comes back? This is going to lead to complaints most likely. Don’t get real fired for pretending to get fired.”
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