He Belatedly Delivered Pizza to a Church, and They Reacted With Anger, Which He Pointed Out ‘Wasn’t Very Christian’ – Was This an Appropriate Response?

A 20-year-old man worked as a delivery driver for a pizza chain and typically enjoyed his job. He found most customers to be very friendly, but he would soon deliver a pizza to someone who would make him question this perspective completely.

The Morning Shift

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The man headed to pick up his first pizzas one morning. The morning shift was normally very quiet and he was the only driver working, so he expected a calm and event-free shift. 

An Order by the Hospital

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However, the man was surprised to receive a substantial order almost immediately, and this took a while to prepare. Interestingly, the pizzas were ordered to the local hospital. 

An Order From the Church

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To the man’s further surprise, he also received a large order from another unusual establishment – the local church. Frustratingly, the church was a significant distance in the opposite direction from the hospital, complicating his logistics. 

The Call to the Church

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Recognizing the potential delay to the church’s order, the man made a courtesy call, informing them that their delivery might be delayed. However, this polite call would set the stage for an unexpectedly challenging encounter.

A Disgruntled Customer

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The man first completed the hospital delivery and then returned to the pizza store to pick up the church order. However, upon arrival he was met with comments from his manager that the church had called many times, complaining about their delayed order. 

Expecting Anger

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The many complaints from the church led to the man already anticipating an angry customer. Regardless, he headed out promptly to deliver their pizza, hoping to minimize their frustration.

An Unpleasant Exchange

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As expected, the church representative was furious when the man arrived. She immediately began shouting at the man: “I don’t know whose fault it is, but this was forty-five minutes late”, the woman screamed. “This can’t happen again, I have starving children to feed.”

His Shocked Reaction

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The man was shocked. The woman’s outburst had been filled with expletives, and whilst he had expected anger, he didn’t expect such behavior from a church representative. He didn’t know what to say, so he stayed silent. 

A Dismissive Goodbye

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The woman commented, “You don’t talk much, do you sir?” Unsure of how to respond, the man replied with a simple “Have a good day, ma’am”. In response, she rolled her eyes at him, so as he calmly walked away, he sarcastically added, “That was very Christian of you.”

The Fallout

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Assuming this altercation was over, the man headed back to the pizza chain. However, upon arrival, he discovered an angry manager, who informed him that the woman had called to complain about his ‘comment’, alleging mockery of her faith. 

Taking Sides

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The man could not believe that his manager was not taking his side. They berated him, emphasizing the importance of maintaining a ‘customer is always right’ attitude and suggesting he apologize. 

Refusing to Apologize

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However, the man refused to apologize, leading to threats of being fired from his manager. Thankfully, this had been the final straw for the man, so in an act of protest, he waited until his shift was over and then he quit his job. 

The Internet’s Thoughts 

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The man was shocked at how the angry lady had impacted his life so heavily, so he headed online, asking readers if he should have simply apologized instead of quitting his job. “You did good”, praised one reader. “You called out her poor behavior, that’s all. Good for you for moving on – no job is worth keeping if your manager doesn’t support you.”

Get Even

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Interestingly, some fellow defendants believed the man should take action against the woman. “Get even – she called your workplace to complain about your behavior, so call her church to complain about hers”, one person suggested. “Make sure to emphasize how you were only late due to the hospital’s order.”

Poor Customer Service

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Whilst most people defended the man, some pointed out that he wasn’t exactly in the right either. “Honestly, you acted unprofessionally and I don’t think you’re suited for customer service”, pointed out one critic. “You escalated the situation instead of smoothing things over, which makes you as bad as her.”

A final reader made a valid point. “What was your manager doing while you were delivering these large orders? Surely the manager would make the church delivery himself to avoid it being so late, especially after the shop received so many angry calls from the woman!”

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